Refund Policy
Last updated 15 October 2026
Short version: if Pro isn’t right for you, ask within 14 days of paying and you get your money back.
Purchases of ApexLab Pro are processed by Paddle.com, our reseller and Merchant of Record, so refunds are issued by Paddle.
Career pass (one-time)
You can ask for a full refund within 14 days of buying it, for any reason. Your Pro access ends when the refund is made.
Monthly subscription
- You can ask for a full refund of your first monthly payment within 14 days.
- After that, cancel any time and you won’t be charged again; Pro stays on until the end of the month you paid for. Partial months are not refunded, unless the law where you live says otherwise.
- If you were charged after you cancelled, or charged twice, tell us and we will refund it.
How to ask
- Visit paddle.net and look up your order, or reply to your Paddle receipt email, or
- email mihamihic211@gmail.com with the email address you paid with.
Refunds go back to the original payment method, usually within 5–10 working days depending on your bank.
Your rights
If you are in the EU, the UK or a country with similar rules, you have a legal right to withdraw from a purchase of digital content within 14 days. This policy gives you at least that, whether or not you have started playing Career.